Terms of Service

By using https://us-911plumbing.com or submitting a service request through 911 Plumbing USA, you agree to these terms.

Referral platform role

The site records service requests and may refer them to independent plumbing providers. The site does not guarantee that a provider will accept a request, arrive at a particular time, or perform any particular scope of work.

Provider estimates and terms

The accepting provider is responsible for inspection, diagnosis, scope, pricing, fees, permits, payment terms, cancellation terms, and change orders. Review those terms in writing before authorizing work.

Licensing, insurance, and warranty

Requirements vary by state and locality. You are responsible for verifying the accepting provider's identity, licence or registration, insurance, permit responsibility, and warranty. Any warranty is offered and administered by the provider or manufacturer identified in the written service agreement.

Urgent conditions

A request submitted through this site is not confirmation of emergency response. For fire, gas odor, injury, electrical danger, or another life-safety emergency, leave the unsafe area and call 911 or the appropriate utility from a safe location.

Independent-provider responsibility

Independent providers control and are responsible for their communications, employees, subcontractors, vehicles, tools, materials, work, billing, and compliance with applicable law. Questions or disputes about field work should be directed to the provider named in your written agreement.

Governing law

These terms are governed by the laws of the State of California. Disputes are resolved in Los Angeles County Superior Court.

911 Plumbing USA operates a marketing and referral website designed to help homeowners connect with independent plumbing service providers.

Referral Service Only

This website does not directly provide plumbing repair, installation, maintenance, emergency service, or related contractor services.

Service requests submitted through this website may be forwarded to independent contractors, service providers, or partners who may contact you regarding your request.

No Guarantees

We do not guarantee the availability, pricing, qualifications, responsiveness, workmanship, licensing status, insurance coverage, or performance of any contractor or service provider.

Contractor Verification

Consumers are responsible for independently verifying any contractor's licensing, insurance, certifications, qualifications, and references before hiring them.

Images and Marketing Materials

All persons depicted in photographs, videos, illustrations, or other marketing materials on this website may be actors, models, stock images, or representative imagery and may not depict actual contractors, customers, employees, or service providers.

FTC Disclosure

Any testimonials, reviews, ratings, endorsements, or customer feedback displayed on this website must represent genuine experiences. Any placeholder, fictional, generated, or unverifiable testimonials should not be relied upon as evidence of actual customer experiences.

Official Disclaimer

This site is a free service to assist homeowners in connecting with local service contractors. All contractors are independent and this site does not warrant or guarantee any work performed. It is the responsibility of the homeowner to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All persons depicted in a photo or video are actors or models and not contractors listed on this site.